Claims System/Workflow Consultancy

Claims System/Workflow Consultancy

Our team’s rich experience with insurance field adjusting, desk adjusting, and third-party administration is indispensable when similar operations are looking to improve. We offer a wide variety of services to not only see projects through to “go live”, but also exceed expectations. We work to document your current workflow, develop an ideal workflow, evaluate available off-the-shelf technical solutions, manage bespoke development processes, develop & deliver training programs, and provide professional project management and support. We look forward to working together helping Insureds recover from perhaps their worst day ever.

SaaS Product Overview

SaaS Product Overview

Motus has embraced the Software as a Service (Saas) model for delivering flexible software licensing of centrally hosted solutions. We have delivered to our clients’ multi-channel customer portals for self-servicing of Loss Runs, generating a Lloyd’s v.5 Bordereaux, modeling risk & predicting exposure through a global severe weather mapping engine, consuming claim status in near real-time, and more.

Automating Claims Adjustment

Automating Claims Adjustment

Being long-established, the insurance industry relies on older processes which often require a high level of manual “touch”. Each time a claim is touched, both time and expense are incurred and do not always contribute an equal or greater level of quality. As such, an opportunity exists for benefiting both the Insured and the policy participants through fuller claim indemnity to the Insured, more affordable policies, and overall insurance market health which will be better equipped to deal with the uncertainties that tomorrow’s weather may bring. Without sacrificing quality, we’ve shared a number of “wins” with our clients. Together, we are streamlining high-touch workflows, automating older software solutions, digitizing hand-written Loss Notices, automating external claim communications, leveraging automated Risk Level Data imports, dashboarding KPIs for PIFs and approaching severe weather, and predicting claim volume for tracked catastrophes are just a few of what is helping our clients achieve success. A few of the more forward-thinking are “touchless” handling and straight-through processing as a reality.

Streamlining Home Inspections

Streamlining Home Inspections

The market has exciting InsurTech solutions which streamline the home inspection process and Motus offers some of the best. From drones to aerial measurements, Insured self-serve photo triage, automated estimatics through image information, data reconciliation from public/paid sources against post-claim information, digital image alteration detection, and more. Motus not only takes bold moves in the field but partners with today’s best-of-breed solutions. We are energized when tackling new challenges that scene inspections present, working with new partners, and developing our toolsets for tomorrow.

Motus Audere