NEWS: Production use of VICE▼
Meeting this hurricane season head-on, Vanguard Claims Administrators went live with a branded solution dubbed “VICE” (Vanguard Initial Claim Entry). This solution expands Vanguard’s ability to quickly triage insurance claims and start them off on the right path.
Motus Audere Technologies’ (MAT) has developed a branded solution known as VICE (Vanguard Initial Claim Entry). Purposefully built to be adaptable, this protocol utilizes API and database mapping features to create an automated claims entry solution that can be attached to multiple Claims Management Systems (CMS). Currently, VICE has capabilities to interact with most of the market’s CMS protocols. Automating claims entry from the standard First Notice of Loss (FNOL) significantly reduces the time and expense associated with manual entry. As you might imagine, VICE shows its ultimate value during CAT season by facilitating the immediate “scaling” necessary to accommodate the entry of thousands of losses without the need to increase entry personnel.